Hiring a Caregiver

Hiring a caregiver for in-home help is done through the Matchmaking Process. Find answers to your home care questions using the “Quick Links” below:

 

Hiring a Caregiver is a Process

What is the Matchmaking Process?

Pairing in-home caregivers with patients takes time, skill, and compassion. Often times, these components aren’t part of the matchmaking process at home health agencies in South Florida. The result is a revolving door of home health aides appearing at your loved one’s doorstep, without consideration for their personal needs.

At Mind & Mobility Home Care & Therapy Centers, the home care matchmaking process is seamless.

To ensure your loved one is paired with a caregiver who can cater to their specific needs, a personalized, one-on-one consultation is conducted before a home health aide is assigned. The in-home care consultation is guided by a Mind & Mobility case manager and usually involves the patient’s spouse, child, caregiver, or power of attorney. In other words, the people who understand the patient’s needs the best.

By asking questions about the patient’s home care needs and understanding their family’s concerns, the case manager is able to hand-pick a caregiver who matches the profile outlined in the consultation. In order to provide a home health aide in a timely manner, case managers must have a working relationship with their staff and contact the caregiver who best fits.

Great In-Home Care Starts at Home

What makes a successful in-home care pairing?

Patients seeking in-home care sometimes find their caregiver is not a good fit. This is common though can be avoided. Whether it’s due to clashes in personality or a lack of experience, in-home caregivers are not always a home run. But by carefully vetting home health aides and understanding a patient’s personal needs, a successful match is possible.

First off, geriatric home health aides are hand-picked based on their level of experience, innate caregiving abilities, personality, as well as their specializations in the field. Once human resources invites a caregiver for an interview, they meet with the case manager to ensure they carry the necessary skills to join the Mind & Mobility team.

The case manager will ultimately evaluate the caregiver’s ability to meet each patient’s expectations, which is critical in determining a successful home care match. If all these requirements are met, the case manager will provide all necessary details to the patient’s family or spouse, including a personal biography of the assigned caregiver, to ensure the patient is well-informed before welcoming a caregiver into their home.

When a caregiver is paired with a patient at Mind & Mobility, the case manager routinely calls the patient’s family or caregiver to collect feedback. If the patient’s spouse or family is satisfied with the quality of care, the case manager will be informed early in the matchmaking process. Likewise, if for any reason a patient requests a change in home health aides, the case manager will make those arrangements.

So, what is the ultimate sign of a successful home care match? Case managers have said, the most rewarding part of their job is when patients develop a bond with their caregivers and start to consider them as part of the family – most caregivers can agree.

Because the caregiver is in contact with the patient each day, it’s important that the patient feel safe, comfortable, and that they can rely on the home health aide. When this is achieved, home care has fulfilled its purpose.

Home Care in South Florida

How is the Mind & Mobility Matchmaking Process different than other home health agencies?

Patients and employees alike recognize the Mind & Mobility difference through our personalized home health services. Home care patients know they have a team of medical professionals who understand and support their unique needs. Although home care is a major part of what we do, there are other factors that help our mission of maximizing independence, preserving cognitive function, and improving mobility.

If patients need any therapy services, our centers are conveniently located throughout South Florida in Miami, Ft. Lauderdale, Boca Raton, and Palm Beach. Many of our home care patients receive physical therapy, speech therapy, and occupational therapy from our network of specialists. Our holistic approach to health care ensures all areas are being treated while allowing caregivers to be in close contact with the outpatient specialists.

In-home Care that Fits Your Needs

What are the benefits of personalized in-home care?

In-home care is more than a service providing light home cleaning and meal prepping.  Home care provides companionship for patients who are limited socialize interactions – especially with people who understand their condition. When in-home care is personalized, starting from the matchmaking process, patients are able to receive treatment and recovery more efficiently.

South Florida home care is a growing industry, with the demand for home health aides on the rise. Home health agencies in Miami Dade County, Broward County, and Palm Beach County receive new patients every day, with Florida being ranked #1 for nurse staffing out of the nation’s 10 most populous states. At this rate, providing individualized home care treatment becomes more of a challenge.

At Mind & Mobility, caregivers are communicating with the patient, their family members, and even their health care providers. In fact, patients have access to their case managers 24/7, 7 days a week to address any concerns they may have. Some patients even say they are comfortable with reaching their caregiver after hours should they find it necessary. This type of openness is one of the benefits of personalized home care.

The caregiver’s relationship with the patient often times becomes a friendship or familial bond, which requires consistency of care and compassion. A healthy caregiver relationship motivates patients to get out of bed in the morning and start their day with purpose. Patients are energized for physical therapy, talkative, and in an overall better mood when their caregiver is around. These are just a few other benefits to personalized in-home care.

Hire a Caregiver Today

How to get started with in-home care?

The decision to receive in-home care can be the most difficult one to make. Patients have been independent most of their lives, and the step to accept in-home assistance can seem daunting. When a patient’s family or spouse is limited in their ability to help with walking, bathing, traveling to doctor’s appointments, taking medications, and other vital tasks, it is a good time to consider home care.

If you have Medicare, there’s a good chance you are a great candidate for getting help through Mind and Mobility. There are many ways for us to customize an in-home care service that’s right for you and your wallet.

To get started with geriatric home care, patients and families can schedule a free in-home consultation today by calling 1 (800) 650 – 5289, or by visiting our contact page. Consultations can also be held at one of the Mind & Mobility Home Care & Therapy Centers in Miami, Ft. Lauderdale, Boca Raton, or Palm Beach.